Shipping policy

Effective Date: 05 August 2026

Thank you for shopping with getkosibazar.shop . We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy to understand how we process and ship orders.

1. Order Processing

- All orders are processed within [1-2 weeks] after payment has been successfully received.

- Orders are processed only on business days, excluding weekends and public holidays.

- During peak seasons, promotional events, or holidays, order processing may take longer than usual.

Once your order has been processed, you will receive a confirmation email or SMS (if applicable).

2. Shipping Methods

We offer the following shipping options:

- Standard Shipping

- Express Shipping (if available)

- Cash on Delivery (COD), where applicable

The shipping method available for your order may depend on your delivery location and the products ordered.

3. Delivery Timeframes

Estimated delivery times are:

- Standard Shipping: [4-5 BUSINESS DAYS]

- Express Shipping: [8-10 BUSINESS DAYS]

- Remote or rural locations: [12-15 BUSINESS DAYS]

Please note that these are estimated delivery times and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated based on your order value, shipping method, and delivery location.

- Standard Shipping: 39/-

- Express Shipping: 69/-

- Free Shipping: Available on orders above 2499/- if applicable.

The final shipping cost will be displayed during checkout before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (if applicable).

You can use this tracking number to monitor your shipment through the courier partner's tracking page.

If you do not receive tracking information within [X BUSINESS DAYS] after your order is processed, please contact our support team.

6. Delivery Issues and Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

- Severe weather conditions

- Natural disasters

- Public holidays

- High order volumes

- Courier partner delays

- Government restrictions or regulations

- Incorrect or incomplete shipping addresses

If your shipment is significantly delayed, we will do our best to assist you in tracking your package and resolving the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided:

- Delivery may be delayed.

- Additional shipping charges may apply for re-delivery.

- We are not responsible for orders delivered to incorrectly provided addresses.

Please contact us as soon as possible if you need to update your shipping information after placing an order.

8. Failed Delivery Attempts

If delivery cannot be completed due to:

- Customer unavailability

- Incorrect address

- Refusal to accept the package

the courier may attempt re-delivery or return the package to us. Additional shipping charges may apply for re-shipment where applicable.

9. Damaged or Missing Packages

If your order arrives damaged or if any item is missing:

- Contact us within [4-5 days] of receiving your order.

- Provide your order number and clear photos of the package and product (if damaged).

- We will review your request and work toward an appropriate resolution.

10. International Shipping

We currently do offer international shipping.

If international shipping is available:

- Delivery times vary depending on the destination country.

- Customers are responsible for any applicable customs duties, import taxes, or other local charges imposed by their country's authorities.

- Customs clearance procedures may result in additional delays.

11. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Website: [getkosibazar.shop]

Email: [omkumarsah784@gmail.com]

Business Name: getkosibazar.shop

Customer Support Hours: 9am to 4pm

Thank you for choosing getkosibazar.shop .We appreciate your trust and look forward to serving you.